Shipping & Handling

All our coffee is shipped using EasyParcel. Most deliveries should arrive in three to five working days for orders within Malaysia. For orders within Klang Valley, our internal delivery team will be delivering your order within 2-3 working days.

  • If you have not received your parcel within 14 days of the dispatch date, please contact us so we can address and rectify the situation.

  • If your order is more than 20kg in total please get in touch so we can quote costs before shipping.
  • Please ensure that your address is accurate when ordering as we cannot be held responsible for shipping errors caused by incorrect information.
  • Shipping costs are calculated by gross weight of each product, inclusive of packaging.