Refund & Return Policies
OUR REFUND AND RETURN POLICY
GENERAL
- Items purchased online can be returned for a refund via post, or can be returned in-store for a refund or exchange. Items cannot be exchanged via post.
- Items purchased in-store must be returned in-store and not via post.
- All returned items must be 7 days from date of purchase.
- Shipping costs will not be refunded if there are other items listed on the original invoice that are not being returned.
FAULTY
If an item is faulty, wrongly described, or different from the sample shown then we will meet our legal obligation which may include refunding the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase.